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- Frequently Asked Questions
0747-38-0011
Until what time can we use the public bath?
Guests staying at the hotel can use the large public bath from 6:00 to 23:00.
The facility is unavailable from 9:00 to 11:00 due to cleanin…Continue readingIs there a shuttle service from Koyasan Station?
Yes.Guests staying at our hotel can use our shuttle service from Koyasan area with advance reservations.
■Koyasan Station:Departs at 16:00
…Continue readingIs there a laundromat nearby?
Yes.There are two coin-operated laundry machines on the third floor.
■Open Hours:9:00 to 21:00
■laundry:200 JPY per time
■drying:100 JPY pe…Continue readingIs there a convenience store nearby?
There are no convenience stores or supermarkets near the hotel.Please purchase any necessary food and daily necessities in advance in areas …Continue readingDo you have packed lunches for hiking?
Yes.We can prepare packed lunch boxes for your meal, as well as rice ball bento boxes suitable for hiking Kumano Kodo trail.
As a general r…Continue readingCan I eat at this facility even if I don't have a meal reservation?
The restaurant "Obako-tei" located within this facility is open to non-guests as well.
■Meal provision:11:00 to 14:00/From 17:00 to 19:00
■…Continue readingCan you accommodate food allergies?
If you have any food allergies, please inform us of the specific ingredients you are allergic to when making your reservation or a few days …Continue readingWhat time and place is breakfast?
Breakfast will be served in the banquet hall on the first floor.
You can choose a start time from 7:00, 7:30, or 8:00.
This is a Japanese-…Continue readingWhat time and place is dinner?
Dinner will be served in the banquet hall on the first floor.
You can choose a start time from 18:00, 18:30, or 19:00.We will ask for your …Continue readingIs it possible to visit the hot springs for a day trip?
Yes.You can also use Nosegawa Onsen for a day trip.
■Open Hours:From 11:00 to 18:30
■Reception location:Restaurant Obako-tei
■Fare:Adults 8…Continue readingCan I take a bath if I have a tattoo?
Customers with tattoos may use the public bath if they use cover-up stickers or similar methods to the extent possible.
If you are unable t…Continue readingIs smoking allowed inside this facility?
Smoking is prohibited inside this facility.
If you wish to smoke, please use the designated smoking area on the outdoor terrace.Please refr…Continue readingWhat amenities are available?
Each guest room is equipped with a toothbrush set, towels, bath towels, yukata (Japanese robe), slippers, hanten (short padded jacket), and …Continue readingIs Wi-Fi available within this facility?
Yes.Free Wi-Fi is available in all guest rooms.
Please check your room or the front desk for connection instructions.We do not offer comput…Continue readingWhen do cancellation fees apply?
The standard cancellation fees are as follows:
■3 days to 1 day before the stay date:30% of room rate
■On the day of arrival:50% of room ra…Continue readingWhat are the check-in and check-out times?
Standard check-in is from 3:00 PM, and check-out is until 10:00 AM.
If your accommodation plan includes specific time slots, plan times wil…Continue readingWhat precautions should I take when driving in winter?
During winter, there is a risk of snow accumulation and icy roads.Please be sure to prepare winter equipment such as studded tires or tire c…Continue readingIs there a parking lot?
Yes.Free parking is available.
There is parking space for approximately 30 regular cars, and there is also space for large buses.Reservatio…Continue readingCan you provide transportation to Kohechi and Omata?
Yes.Guests staying at our hotel can be transported to Mount Obako / Omata trailhead on Kumano Kodo Kohechi.
For pick-up from Omata trailhead…Continue reading
Reservations/Inquiries
Please contact us if you have any questions.